Clinician-Led, CFO-Approved: How Suki helped Witham Health Services Reduce Burnout and Increase Revenue

Witham Health Services faced a universal challenge: physician burnout driven by excessive time spent on electronic medical record (EMR) charting. This issue spurred a clinician-led effort to find a solution that would increase efficiency, boost capacity, and restore work-life balance for its doctors and advanced practice providers.Read the full case study to discover the three-pillar adoption model that led to Witham’s rapid adoption of Suki and strong improvements across key efficiency metrics.

Witham’s Success Metrics:

• 14% decrease in the amount of time from when the patient leaves to when a note is closed. Resulting in a median of 5 hours reduction per provider, per month.
• 3% median increase in same-day note closure. When notes are closed faster, they capture more accurate and complete information, which can lead to higher and faster reimbursement.
• 7.62% average increase in E&M Coding for Level 4 Acuity Encounters for Established patients, resulting in an average overall increase of $547.16 net revenue per provider per month.

With key insights from:

• Dave Schmidt, Witham Clinical Systems Analyst
• Dr. Paul Warrick, Witham Otolaryngologist, and Suki’s Physician Champion at Witham