HIMSS Whitepaper: Scaling Ambient AI: Insights from EHR, Telehealth, and Care Management Tech Leaders

A HIMSS white paper with lessons from EHR, telehealth, and care management tech leaders on how to scale Ambient Clinical Intelligence.

Ambient Clinical Intelligence is moving from feature request to platform requirement. If you build a healthtech product, you are expected to deliver ambient inside your workflow, without slowing your core roadmap. This HIMSS white paper shares how leading EHR vendors, telehealth platforms, care management companies, and smart room technology providers scale ambient AI through partnerships with specialized ACI providers.

What you will learn:

• What ACI is, and why it extends beyond documentation into workflow intelligence across the encounter
• How teams evaluate build vs partner decisions, including risk, timeline, and ongoing maintenance
• Examples and outcomes shared by leaders at medent, Azalea Health, AvaSure, Zoom, and HealthEdge