December 1, 2022

If you’ve spent any time with a doctor, you know they’re always on the go—moving from room to room to see patients, consulting with colleagues, and traveling between offices and hospitals. All the while, they balance patient care with hours of administrative tasks, using documentation tools that are usually tied to an EMR in their workplace. 

I recently sat with a doctor who saw two patients and completed two detailed patient notes during our 30-minute meeting—a perfect example of how much providers are juggling every day.

It's no wonder that many doctors feel burned out. On top of hectic schedules, they’re working in a system that often doesn’t take into account the way they work. Their lives are mobile, but their job-critical tools aren’t.

They need technology that makes their jobs easier, no matter where or when they’re working. Providers tell us that anything to lift their administrative burden not only dramatically improves their lives, it also increases the time available for patient care.

Things that may be taken for granted in other industries feel revolutionary in healthcare, which is largely organized around the desktop environment. A good example is - using Suki Assistant - providers’ ability to view their patient schedules on their phone, tap on a patient, dictate a note during or after a patient encounter, and send it to their EMR.


Mobile as a Mic

Suki’s recent product feature, mobile as a mic, is the natural next step in giving providers even more flexibility and freedom of movement. In our interactions with physicians, we found that when they used Suki Assistant on their desktops, they sometimes experienced issues with the quality of the dictation audio captured by the computer’s internal microphone. So, we wanted to find a way to deliver a higher-quality dictation to the computer, while also staying true to Suki’s promise of mobility. 

Mobile as a Mic expands a doctor’s dictation options by offering the portability of a mobile mic. They can use their mobile phones to dictate directly into their desktop or laptop Windows application, such as their EMR or their email application, and get higher accuracy, increased flexibility, and mobility.

With mobile as a mic, providers can:

  • Dictate with high accuracy
  • Avoid being tethered to one computer
  • Get these benefits without any additional cost of hardware

The cost issue is worth elaborating on: the cost of purchasing and maintaining external mics for voice dictation, especially for large health systems that purchase these tools at scale, can be significant. Using the devices physicians already have is more efficient and cost-effective all around.


Optimizing Voice Solutions for Healthcare

Suki Assistant’s continued evolution highlights the promising future of AI-powered voice solutions for healthcare. Mobile as a Mic is just one way we can combine form factors to optimize audio quality, portability, visibility, and flexibility. By keeping doctors at the center of every product feature, we can deliver the best user experience in any environment—and ultimately bring joy back into medicine.

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